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Delivery is provided within Singapore ONLY. We deliver to homes and offices but not to P.O. Box address. No international delivery or postage will be made.

* Kindly note that our delivery schedule is subject to change when approaching public holidays. You may wish to refer to our homepage for the ad-hoc changes.
Delivery
Items will be dispatched to you by our delivery team within 1-2 business days upon receiving your order.

Delivery Time

Delivery Schedule

Orders are shipped and delivered on business days during office hours (excluding Sunday and Public Holidays). Example, an order placed at 3pm MON will be delivered on WED.
MON - FRI 9.45 a.m. - 5.15 p.m.
SATURDAY 9.45 a.m. - 4.00 p.m.

* Please note that deliveries may be slightly delayed at times due to uncontrollable conditions like weather, traffic, etc. We seek your kindest understanding on this matter.

* Saturday deliveries are only available on a first-come-first served basis. Customers may either indicate their request in the comment section, and/or call us at 6747 5162 to book their slots.
Order Time Delivery Day
Orders until 12 p.m. MON Tuesday
Orders until 4 p.m. TUE Wednesday
Orders until 4 p.m. WED Thursday
Orders until 4 p.m. THU Friday
Orders until 9 a.m. SAT Monday
Saturday Deliveries (by request Only)
In our efforts to serve you better, please understand that we adhere strictly to the cut-off time.
If you do not wish to receive your order during the standard delivery, please indicate your preferred date of delivery clearly in the comments section.

Delivery Charge


Payment Mode

FREE delivery for order of S$60 and above
S$10 delivery charge for order below S$60
Cash on delivery
Credit Card (For members only)
Storeroom Delivery Motorbikes
Return & Exchange Policy
We take great pride in ensuring that our products are of great quality and condition.
You may return/ exchange the items within 7 days in the following cases:

You have received a defective item
There is an error in the item you received based on your order placed
You must keep the products in a state when you received.

We will deliver and exchange the items at our cost.
Return/ exchange will not be accepted other than those stated above.

FAQ - Return & Refund

I use your product and got an allergy. Can I return and get a refund?
We are sorry to hear that you developed an allergy from the product. Depending on the skin condition, different individuals may get different results in using the same product. Best Buy World is not liable for your skin condition after using the products. No return or refund will be accepted.
After using a product, I find that it's not what I want. Can I return it?
We do not accept returns once the product has been opened and used.
The product's manufacturing / expiry date is older than expected. Can I exchange it?
All cosmetic products have a shelf life of 3 years from the manufacturing date, and are not considered unusable till past the expiry date. We do not accept exchanges for such cases.
The product is damaged. Can I exchange it?
You can exchange the product if the product is already damaged when delivered to you. We will bear the delivery cost and replace with a new product. In the event that the damaged item is no longer available, we will advice you to replace with another product.
I broke the goods but I've never used it. Can I return it?
We will only accept exchange if the goods are already broken when it reaches you. We do not accept exchange or return otherwise.
Delivery to Hotels
We provide delivery to hotel where you stay. When you place an order, kindly inform us the hotel name, address, check-in / check-out date, and check-in guest name. Please advise us the delivery date and time slot as well. For security reasons, we would require the customer to present their passport and credit card for verification purposes.


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